> ## Documentation Index
> Fetch the complete documentation index at: https://platform.monica.im/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Errors

export const DASHBOARD_URL = 'https://platform.monica.im/dashboard';

export const CONTACT_URL = 'https://monica.im/feedback?platform=openapi';

Explore API error codes and solutions.

This guide includes an overview on error codes you might see from the API. Each error code mentioned in the overview has a dedicated section with further guidance.

## API errors

| Code                                                                                  | Overview                                                                                                                                                                    |
| ------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **401** - Invalid Authentication                                                      | **Cause:** Invalid Authentication <br /> **Solution:** Ensure the correct API key are being used.                                                                           |
| **401** - Incorrect API key provided                                                  | **Cause:** The requesting API key is not correct. <br /> **Solution:** Ensure the API key used is correct, clear your browser cache, or generate a new one.                 |
| **429** - Rate limit reached for requests                                             | **Cause:** You are sending requests too quickly. <br /> **Solution:** Pace your requests. <a href={DASHBOARD_URL + "/limit"} target="_blank">Check your rate limits</a>.    |
| **429** - You exceeded your current quota, please check your plan and billing details | **Cause:** You have run out of balance. <br /> **Solution:** <a href={DASHBOARD_URL + "/billing"} target="_blank">Buy more balance</a>.                                     |
| **500** - The server had an error while processing your request                       | **Cause:** Issue on our servers. <br /> **Solution:** Retry your request after a brief wait and <a href={CONTACT_URL} target="_blank">contact us</a> if the issue persists. |
| **503** - The engine is currently overloaded, please try again later                  | **Cause:** Our servers are experiencing high traffic. <br /> **Solution:** Please retry your requests after a brief wait.                                                   |